FAQs2026-04-27T12:43:36+01:00
How many passengers can we take?2026-04-18T18:20:46+01:00

Our Routemaster buses seat 64 or 57 passengers, and our white open-top bus seats 72. Every  passenger must have a seat by law. If your group is larger than the seating capacity, we can  arrange an additional vintage bus or run a second trip.

What colour are your classic buses?2026-04-27T12:18:34+01:00

Our Routemasters are painted in traditional London Transport Red. Our Devon General  open-top bus is in its original cream with a red band. You can see them all in the Our Buses section of our website.

Do you have a London Routemaster?2026-04-27T12:19:20+01:00

Yes — and they’re the pride of our fleet. Beautifully restored, they feature the authentic look  and feel of the 1960s London Transport era.

Can you provide more than one heritage bus?2026-04-27T12:19:45+01:00

Absolutely. We have three buses in our own fleet and work closely with trusted partners who  maintain their vehicles to the same high standard. If you need multiple buses, we can arrange  that.

Do you have open-top buses?2026-04-27T12:20:16+01:00

Yes — our 1961 open-top bus Sir Martin Frobisher is one of only nine ever built for Devon  General. They were affectionately known as the “Sea Dog Class,” each named after a famous  seafarer.

Do the buses have seatbelts?2026-04-27T12:20:26+01:00

No. Like modern city buses, vintage vehicles were not fitted with seatbelts.

Do your vehicles have disabled, wheelchair or buggy access?2026-04-27T12:20:36+01:00

Unfortunately, not. These heritage vehicles were built long before accessibility standards  existed, and their design cannot be modified. Passengers must be able to board and alight  independently.

Can a child stay in their pram while the bus is moving?2026-04-27T12:22:31+01:00

No. Pushchairs, prams and wheelchairs cannot be used as seats on board, and aisles must  always remain clear.

Do you have storage for wheelchairs or buggies?2026-04-27T12:21:22+01:00

We have very limited storage — space for one wheelchair or up to two, fold-down buggies without reducing seating. If you need more space, we can accommodate this by using  passenger seats. Please let us know in advance so we can plan accordingly.

What’s included in my quote?2026-04-27T12:23:21+01:00

Your quote covers the vehicle, driver, conductor, fuel, insurance and all operating costs for  the schedule you’ve requested.

How much does bus hire cost?2026-04-27T12:23:32+01:00

Pricing depends on: 

  • number of buses 
  • total distance 
  • duration of hire 

We charge the same rate every day of the week, and all quotes are fully inclusive.

How do I secure a booking?2026-04-27T12:23:42+01:00

Once we’ve agreed your hire details and price, we’ll send three emails: 

  1. Your Terms & Conditions 
  2. Your schedule – please check all details carefully 
  3. Your invoice 

A £200 per bus non-refundable deposit secures your booking. Once received, your bus(es)  are locked in for your date and times.

How can I pay?2026-04-27T12:23:52+01:00

We accept bank transfer or cheque.

When is the balance due?2026-04-27T12:24:45+01:00

Any time you like, as long as it’s no later than 28 days before your hire date.

Do you supply written quotes?2026-04-27T12:24:56+01:00

Yes — once we’ve agreed your details, we’ll send a no-obligation written quotation. Your  booking is confirmed once we receive your deposit.

Are you flexible with date changes?2026-04-27T12:25:09+01:00

We’ll always do our best. Changes depend on bus availability, and the deposit remains  non-refundable.

Are there any extra charges?2026-04-27T12:25:27+01:00

Transport is 0% VAT, so no surprises there. The only optional extra is a personalised  destination blind (£50 + VAT), which is yours to keep.

What is your cancellation policy?2026-04-27T12:25:38+01:00

Notice Period Cancellation Charge 

28+ days Deposit only 

27–21 days 50% of hire cost 

20–14 days 75% of hire cost 

Less than 14 days 100% of hire cost 

Please also refer to Section 19 of our full T&Cs.

Can you display a personal message on the bus?2026-04-27T12:26:43+01:00

Yes — we can create a bespoke destination blind for the front of the bus. Unlike thin paper  versions used elsewhere, ours are professionally printed on durable plastic paper and make a  wonderful keepsake. Cost: £50 + VAT.

Can we decorate the bus?2026-04-27T12:26:57+01:00

We provide white ribbon and a floral bouquet for the front of the vehicle. If you have  special requests, just give us a call.

Are your buses available all year round?2026-04-27T12:29:50+01:00

Yes — our fleet operates throughout the year.

Do you check the route beforehand?2026-04-27T12:30:02+01:00

We always try to survey routes in advance, although this isn’t guaranteed. Our drivers have  excellent local knowledge and are trained to assess routes for low bridges, narrow lanes and  overhanging branches. If you think your route may be tricky, please let us know.

Where do you operate?2026-04-27T12:30:12+01:00

We regularly serve Berkshire, Oxfordshire, Hampshire and Surrey, and we’re happy to  travel further afield on request.

Do you hire buses outside your local area?2026-04-27T12:30:23+01:00

Yes — we can travel to places such as Bath, Bristol, Bournemouth, the South Coast, the  Cotswolds and central London. Longer distances may cost more, as our heritage buses travel  at a gentler pace.

Do you hire buses at night?2026-04-27T12:30:34+01:00

Yes — we are one of the few heritage operators who offer late-night returns. Additional  T&Cs apply, which we’ll discuss with you.

Can we view the buses before booking?2026-04-27T12:30:48+01:00

Of course. Please call ahead to arrange a visit — we’d love to show you around.

Do you have a brochure?2026-04-27T12:31:39+01:00

Our website contains all the latest information. If you can’t find what you need, just give us a  call — we’re always happy to help.

Do the driver and conductor wear uniforms?2026-04-27T12:31:50+01:00

Yes — our team dress smartly and professionally for every hire. We choose staff for their  people skills, professionalism and friendly nature.

Do you provide conductors?2026-04-27T12:32:08+01:00

Yes — especially for open-platform buses. Their role is to ensure safe boarding and alighting  and to look after your guests.

Are your drivers qualified?2026-04-27T12:32:21+01:00

Yes — all drivers hold a valid PCV licence and Driver CPC and have experience with  heritage vehicles.

Are your buses taxed, insured and legally registered?2026-04-27T12:32:35+01:00

Yes — every vehicle is fully taxed, insured and displays a valid operator’s disc. We also hold  full Public Liability Insurance, and all buses are fitted with working tachographs.

Can we drink alcohol on board?2026-04-27T12:35:00+01:00

Yes — you’re welcome to bring your own drinks. We’re not licensed to sell alcohol, so  please discuss your plans with us in advance.

Can we play our own music?2026-04-27T12:35:15+01:00

Yes — we can lend you PA speakers free of charge for use during your hire. Just let us know when booking.

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